LOWEST PRICE GUARANTEE | FREE SHIPPING* | ORDER BEFORE 6 PM, DELIVERED TOMORROW
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Contact & Customer Service

Questions about your order, a product, or a return? Our team of hookah specialists will be happy to help you. Choose below how to reach us the fastest.

Send us a message

Fill in the form and we will usually respond within a few hours on business days. Fields marked with an * are required.

We only use your data to answer your question.

VISIT OUR STORES

Prefer to see and feel it first? Visit our physical store. You'll receive personal advice from experienced smokers and can take your new hookah home immediately.

Almere

Markerkant 12-05-04, Almere

Our main shop with the full range of hookahs, flavors, and accessories.

View on map

Beverwijk

We can also be found in Beverwijk. Please contact us for our current location and opening hours.

Mizori Shisha Customer Service

At Mizori Shisha, your satisfaction is our top priority. Do you have a question about a hookah, about shisha tobacco and flavors, or about the status of your order? Our customer service team will help you quickly and personally. On weekdays, we usually respond within a few hours via WhatsApp, phone, or email.

Many answers can also be found directly in our frequently asked questions: from shipping costs and delivery times to returns and warranty. Want to track your package? You can easily do so via Track & Trace.

FREQUENTLY ASKED CONTACT QUESTIONS

The quickest answers to frequently asked questions. Is your question not listed? Then use the form above.

How quickly will I get a response to my message?

On weekdays, we usually respond within a few hours. If you send a message during the weekend, you will hear from us at the beginning of the next business day.

How can I track the status of my order?

As soon as your package has been shipped, you will receive a Track & Trace code from PostNL. You can easily track your order via Track & Trace.

Can I visit your stores?

Certainly. You can find us in Almere and Beverwijk. Come by for personal advice and to see our full range of products. Also check out our Amy Deluxe Shop.

How do I return a product?

You have a 14-day cooling-off period after receipt. Contact us and we will send you the return instructions. All details can be found in our frequently asked questions.

Can I contact you for business purposes?

Yes. Lounges, catering establishments, and resellers purchase from us at competitive prices. View the possibilities on our page for entrepreneurs.

Where can I find more information about responsible smoking?

On our responsible smoking page, you'll find our tips and information on mindfully enjoying your session.

Your shisha shop in Almere and Beverwijk

Mizori Shisha is not only the leading hookah webshop in the Netherlands, but also your physical hookah store in Almere and Beverwijk. In our stores, you can view the complete Amy Deluxe, DUM, and Oduman collections up close and receive tailored advice.

Can't visit in person? Then simply order online with the same competitive prices: from complete hookahs and nicotine-free flavors to coals and accessories. Order today, receive tomorrow, with a low-price guarantee. You can read more about us on the about us page.

FAST PERSONAL CONTACT On weekdays, a response within a few hours
QUICK DELIVERY Order before 6 PM for next-day delivery!
STORES IN ALMERE & BEVERWIJK Come by for personal advice
LOWEST PRICE GUARANTEE Nowhere cheaper in the Benelux!