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Track & Trace

Want to track your order? On this page, you can find out exactly how Track & Trace works and track your PostNL parcel live to your front door.

HOW YOUR ORDER WILL PROCEED

From order to delivery, we will keep you informed. If you order before 6 PM on a weekday, your package will be shipped the same day and delivered the next business day.

1
Ordered

Your order has been received. You will immediately receive a confirmation by email.
2
Packed

Our warehouse carefully prepares your package for shipment.
3
Sent

Your package is being shipped with PostNL. You will receive the Track & Trace code by email.
4
Concerned

PostNL delivers your parcel. Track it live to your front door.

TRACK PACKAGE

Track your parcel live with PostNL

As soon as your order has been shipped, you will receive an email from us with the PostNL Track & Trace code. Track your package using the link in that email, or directly with PostNL using your barcode and postcode.

To PostNL Track & Trace

Didn't receive a shipping confirmation email?

Haven't received an email with your Track & Trace code yet? Please check your spam or junk mail folder first, as the shipping email sometimes ends up there. If you can't find it, or if there's something wrong with your delivery, please contact us via email or WhatsApp and have your order number ready; we'll look it up for you right away.

DELIVERY FAQs

Everything about tracking and delivering your order. More questions? Check out our frequently asked questions.

How do I track my order?

Once your package has been shipped, you will receive an email with the PostNL Track & Trace code. Click on the link in that email, or go to postnl.nl and enter your barcode and postcode to track your package live.

When will I receive my Track & Trace code?

You will receive the Track & Trace code by e-mail as soon as your order leaves our warehouse and has been scanned by PostNL.

I haven't received a shipping confirmation email, what now?

First, check your spam or junk mail folder. Can't find the email there? Contact our customer service and we will resend you the Track & Trace details.

Which carrier will deliver my package?

We ship within the Netherlands with PostNL. They deliver your package and keep you informed every step of the way via Track & Trace.

Can I still change my delivery address?

As long as your order has not yet been shipped, we can usually still change the address. Please contact us as soon as possible for this. If the package is already on its way, you can often redirect the delivery via PostNL yourself.

Fast and reliable delivery with PostNL

At Mizori Shisha, we want you to enjoy your new hookah as quickly as possible. That's why we ship your order quickly and reliably with PostNL and keep you informed every step of the way via Track & Trace. This way, you know exactly when your package will be delivered.

Still need something for your session? Supplement your order with nicotine-free flavors, quality coals, or handy accessories. Questions about your delivery? Our customer service is happy to help you.