Complaints Procedure
It is, of course, regrettable if you have a complaint about our service or products. We kindly ask you to submit your complaint via email to info@mizorishisha.nl. We will review your complaint and try to resolve it to everyone's satisfaction. We strive every day to satisfy our customers, and we take every complaint very seriously. Therefore, please give us the opportunity to make things right and contact us immediately if you have any doubts or dissatisfaction.
Upon receipt of your complaint, we will send you an acknowledgment. We will respond to your complaint within 14 days of receipt, and usually on the same day.